At Empower Lift Strength Training, we are committed to protecting and respecting your privacy in accordance with

the Australian Privacy Principles (APPs) under the Privacy Act 1988. This privacy statement outlines how we collect,

use, and protect your personal information.

1. What Information We Collect

To provide you with the best personal training services, we collect the following types of personal information:

Personal details: Name, contact details (email, phone number), and emergency contact.

Health and fitness information: Medical history, injuries, fitness assessments, goals, and current fitness levels.

Billing and payment details: Credit card information or payment details for processing payments.

2. How We Use Your Information

We collect and use your personal information for the following purposes:

To provide tailored personal training services.

To assess and track your progress.

To communicate with you about your training sessions, appointments, or any changes to services.

To process payments and manage your account.

To send you relevant updates, promotions, or offers, only if you have opted to receive such communications.

3. How We Protect Your Information

We take your privacy seriously and have implemented measures to safeguard your personal information from

misuse, interference, loss, and unauthorized access, modification, or disclosure. These include:

Secure storage: Personal information is securely stored both electronically and, where necessary, in physical

form.

Restricted access: Access to your personal information is limited to staff who need it to perform their duties,

such as trainers or administrative personnel.

4. How We Share Your Information

We will not share, sell, or rent your personal information to third parties, except in the following situations:

Legal obligations: If required by law or in response to valid legal requests (e.g., subpoenas or court orders).

Third-party service providers: We may share your information with trusted third-party service providers (e.g.,

payment processors) to complete transactions or assist with administrative tasks. These third parties are

required to maintain the confidentiality of your information.

We will never share your personal information with marketing or other third parties without your explicit consent.

5. Your Privacy Rights

You have the following rights under Australian privacy law:

Access: You can request access to the personal information we hold about you.

Correction: If you believe any of your personal information is incorrect, you can request that we correct it.

Deletion: You can request that we delete your personal information, subject to certain legal exceptions (e.g.,

where we need to retain the information for legal or contractual purposes).privacy statement

continued.

6. How We Store and Protect Your Information

We take all reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. This

includes:

Encryption and secure handling of electronic data.

Physical security measures for paper records.

Training for staff on the importance of protecting your privacy.

7. Changes to This Privacy Statement

We may update this privacy statement from time to time to reflect changes in our practices or legal requirements. Any

updates will be made available to you, and we will notify you of any significant changes where required.

8. Contact Us

If you have any questions or concerns about how we handle your personal information, or if you wish to exercise any of

your privacy rights, please contact us.